Share your story

If you’ve recently had a positive experience at Hill Country Hearing, we’d love to hear about it!

Our practice is driven by the needs of our patients, and we’re always looking to improve your experience. Please let us know what you loved about your visit and what you felt could have been a little better. Most of all, tell us whether your hearing needs have been met! Your reviews are used by websites like Google and Facebook to inform others searching for our services, so please be aware that any review you submit will be shared.

 

 
We appreciate you taking the time to review Hill Country Hearing and sharing in the gift of better hearing for our local community!
 

How to Leave an Online Review

Watch the videos below to learn how to post an online review of our practice using different websites.

Hill Country Hearing Reviews

Google Reviews

 

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5 out of 5 stars
Very thorough, considerate and understanding! Highly recommend Dr Stavinoha. Extremely clean envirinment! Wide range of hearing aids.
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5 out of 5 stars
“This office was very attentive to my needs and listened as I explained what I thought I needed and what I would like. They have modern up-to-date testing equipment and apply the techniques very well. Excellent professional care by Dr. Shannon S. and, also,...” View All expert office management by Amanda. I was given instructions for caring for my ear wax problems at home and will follow through. Pleasant place to go for testing, ear cleaning and advice as to which type of hearing aid would be best for my situation.”
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“This was a great overall experience from the introduction with Amanda through the actual appointment with Shannon. This is the first time visiting with an audiologist. We chose Hill Country Hearing based on previous reviews. The complete experience was ple...” View Allasant and very informative. Whether we decide to move forward or not, we would continue to do it with Hill Country Hearing.”
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5 out of 5 stars
“My 89 year-old mother purchased a hearing device from HCH a couple of years ago. The product, as well as the customer service, has been a wonderful experience. Amanda, front desk, is always cheerful and so helpful, kind and knowledgeable, and reminds Mom o...” View Allf all appointments and yearly checkups. Last week, Mom went in for her yearly hearing test/exam which was done by the new audiologist, Shannon (Dr.)... We LOVED her! She was also very kind and patient with Mom and took extraordinary measures, I thought, to make sure her device was fine tuned for maximum accuracy to fit Mom's needs and environment. Shannon listened intently to Mom's questions, concerns and feedback during the visit, and made adjustments accordingly. We couldn't be more pleased with HCH devices, employees and their wonderful customer service!”
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Customer service oriented establishment.
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“Don, Barbara, and Amanda have always been very helpful and professional in dealing with me. I was ready to give up on the new iPhone because it would not work with the hearing aids. Using his experience, Don saved the day. He was able to figure out the ...” View Allnew iPhone 8 problems and was successful in making it work. I had tried everything with Apple Corp. and others but nothing worked until Dr. Don handled it. He also found that one of the hearing aids was not working and had that corrected also. I have worn hearing aids all my life and Hill Country Hearing is the best place I have discovered after trying so many others. THANK YOU HILL COUNTRY HEARING!”
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They are great folks who do an excellent job! This is the second company I've done hearing aid business with so I've got some perspective. Head and shoulders better!!!
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Don and Amanda is super and very competent.
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Short wait for a scheduled appointment. Dr. Beck is the best. Very caring and informative. Both my children have seen her before and will use her again.
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5 out of 5 stars
Excellent! Friendly, kind staff and always helpful in solving my hearing concerns. Many thanks!
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“This group went above and beyond any of the other clinics that I contacted in the San Antonio area. I wanted to have my hearing checked and my aids cleaned ( still under warranty) . They did it all at no charge , and as it turned out, the microphones in ...” View Allthe aids had to be replaced. I would recommend them to anyone who wants a thorough understanding and testing done for hearing loss.”
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5 out of 5 stars
“Meticulous assessment conducted by Dr Beck! She was personable, energetic and interested in me. She's someone I would like to have as a friend. The appointment was worth the very brief wait. I watched a video on hearing loss and hearing aids that gave me t...” View Allhe information I needed to be able to discuss my results and options.”
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Great staff. Great service. Great facility
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Great staff. Great service. Great facility
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Excellent care. Listened to our concerns and fixed the problem.
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5 out of 5 stars
Hill country hearing is the best!! No doubt whatsoever. Consultation and care and courtesy along with professionalism are truly beyond what I could expect. Jos. Sefcsik
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Treats you like family and always willing to help in any way possible.
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Everything was done efficiently and the doctor did a great job on my hearing aids.
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Hill country hearing is the best!! No doubt whatsoever. Consultation and care and courtesy along with professionalism are truly beyond what I could expect. Jos. Sefcsik
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Treats you like family and always willing to help in any way possible.
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Everything was done efficiently and the doctor did a great job on my hearing aids.
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Don and Amanda is super and very competent.
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Hill Country Hearing is very customer friendly. I would refer friends.
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Hill Country Hearing is very customer friendly. I would refer friends.
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“Well, This latest experience was nothing less than wonderful. I have been experiencing problems w/ recent hearing loss . A few months ago the audiologist at that time was below average in diagnosing and adjusting my hearing aids. But her biggest pro...” View Allblem was communications . So a new audiologist has been hired and he is a complete professional. A very thorough exam / diagnosis and such a difference. Any business is only as good as the staff can perform.”
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5 out of 5 stars
“Well, This latest experience was nothing less than wonderful. I have been experiencing problems w/ recent hearing loss . A few months ago the audiologist at that time was below average in diagnosing and adjusting my hearing aids. But her biggest pro...” View Allblem was communications . So a new audiologist has been hired and he is a complete professional. A very thorough exam / diagnosis and such a difference. Any business is only as good as the staff can perform.”
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5 out of 5 stars
Letty Vidal and her staff are a pleasure to work with. They are efficient and knowledgeable; first class.
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5 out of 5 stars
AAA+++ Organization & Personal !!!
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AAA+++ Organization & Personal !!!
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5 out of 5 stars
Letty Vidal and her staff are a pleasure to work with. They are efficient and knowledgeable; first class.
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5 out of 5 stars
“I have been a client of HCH since spring of 2014. They have spent time with me 'teaching' me how to hear with my hearing aids! I had to learn this before I could really appreciate how much I now enjoy my new hearing! They're always there to help with any...” View All question or problem that I think I have! They're good people & I would recommend them to anyone needing this service!”
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5 out of 5 stars
“In the 5 years I have been a client at Hill Country Hearing I have found the staff to be knowledgable, polite and caring. They work constantly to maintain my level of hearing, tho make adjustments when necessary and to make sure that they take me hearing t...” View Allo the highest level possible. By now it's almost like dealing with family. I give them the highest recommendation.”
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5 out of 5 stars
“I have been a client of HCH since spring of 2014. They have spent time with me 'teaching' me how to hear with my hearing aids! I had to learn this before I could really appreciate how much I now enjoy my new hearing! They're always there to help with any...” View All question or problem that I think I have! They're good people & I would recommend them to anyone needing this service!”
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5 out of 5 stars
“In the 5 years I have been a client at Hill Country Hearing I have found the staff to be knowledgable, polite and caring. They work constantly to maintain my level of hearing, tho make adjustments when necessary and to make sure that they take me hearing t...” View Allo the highest level possible. By now it's almost like dealing with family. I give them the highest recommendation.”

Facebook Reviews

 

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They are caring and helpful. I have had very positive experience s with them.
I first went to Hill Country Hearing when Ron and Dr. Barbara opened the business. I have been more than pleased with their product and their service as it has continued through the years. I highly recommend them.
“Dr. Beck went above and beyond helping me get my hearing aids on track. She explained everything I needed to know with patience, knowledge, and total class. She is absolutely the best!! And, I must mention the receptionist, Amanda. She is so efficient at ...” View Allwhat she does from answering the phone with the upmost curtesy, to cleaning or checking my hearing aids at a moment’s notice, or getting the TruLink app up and running correctly. She is truly irreplaceable! I love and have great respect for Hill Country Hearing and would highly recommend it to anyone and everyone!!!”
Always great service!!!!
Barbara Beck does a fantastic job. She explains everything so well and adjusts the hearing aids to perfection.
5 STARS all the way for sure... great service doctor Barbara Roe Beck is great...
“I have always found the Hill Country Hearing to be outstanding, from the time I make appointment through the appointment also. The service is handled so well and I like each of the personnel. I highly recommend them to anyone who is looking for a good he...” View Allaring aid company. They are the best I have used over the years!”
My husband and I think that Barbara Beck takes excellent care of our hearing and highly recommend her.
Dr Beck is the greatest most person I have ever had treating my hearing needs. I am 10000 percent pleased with Dr Beck and Hill Country Hearing.
Dr. Barbara Beck is the most knowledgeable and professional audiologist I've ever dealt with.
First class treatment and knowledge. Have taken care of my problem with smiles on their faces. Every other clinic wanted anywhere from $250 to $700 to see me.
“All experiences have been above and beyond expectations from initial purchase of hearing aids to services and annual checkups.Every transaction has been handled with professionalism and courtesy. I recommend them to anyone who has or thinks they have heari...” View Allng loss. I am well pleased with the treatment and the results.”
“All experiences have been above and beyond expectations from initial purchase of hearing aids to services and annual checkups.Every transaction has been handled with professionalism and courtesy. I recommend them to anyone who has or thinks they have heari...” View Allng loss. I am well pleased with the treatment and the results.”
“I always have a great experience when I go the Hill Country Hearing. The audiologists are always very personable and professional. They never try to push products or equipment and they answer your questions honestly. Give them a try. You will be glad y...” View Allou did.”
“I always have a great experience when I go the Hill Country Hearing. The audiologists are always very personable and professional. They never try to push products or equipment and they answer your questions honestly. Give them a try. You will be glad y...” View Allou did.”
Wonderful experience! My sister and dad recommended . So glad I made an appointment. All very helpful and nice!
Wonderful experience! My sister and dad recommended . So glad I made an appointment. All very helpful and nice!
Great people to work with. Letty and Amanda make you feel cared for. Also they have helped my hearing needs.
Great people to work with. Letty and Amanda make you feel cared for. Also they have helped my hearing needs.
Hill Country Hearing is the best! Give them a call today! Amanda and Letty will take good care of you. Joyce Basarich
Hill Country Hearing is the best! Give them a call today! Amanda and Letty will take good care of you. Joyce Basarich
Hill Country Hearing is the best! Give them a call today! Amanda and Letty will take good care of you. Joyce Basarich
“Letty and Amanda are so accomodating on short notice emergencies. As I have unusual hearing deficits, they are patient with me, explaining things slowly, but cmpletely. When I was overseas on holiday vacation, I lost my hearing aid!! TG, for e-mail, they s...” View Alltarted the insurance process for me from Boerne LOL”
“Letty and Amanda are so accomodating on short notice emergencies. As I have unusual hearing deficits, they are patient with me, explaining things slowly, but cmpletely. When I was overseas on holiday vacation, I lost my hearing aid!! TG, for e-mail, they s...” View Alltarted the insurance process for me from Boerne LOL”
Letty is very knowledgeable, friendly. Amanda is a doll and so nice when greeted. Overall I'm very, very satisfied. You will be too! 5 stars plus for this place. You won't be left disappointed. Make an appointment today. Paul
Letty is very knowledgeable, friendly. Amanda is a doll and so nice when greeted. Overall I'm very, very satisfied. You will be too! 5 stars plus for this place. You won't be left disappointed. Make an appointment today. Paul
“I knew the first visit in this office that this was the place for new hearing aids, repairs, exams, ear wax cleanings and batteries. Both Letty and Amanda treat you as if you were family. The gift of better hearing opens up a whole new world that you may b...” View Alle missing! They offer a big variety of different makes and styles of hearing aids. They are a Audigy Certified practice which only the top 3-5% of the hearing aid industry are in this group. They KNOW ear care!”
“I knew the first visit in this office that this was the place for new hearing aids, repairs, exams, ear wax cleanings and batteries. Both Letty and Amanda treat you as if you were family. The gift of better hearing opens up a whole new world that you may b...” View Alle missing! They offer a big variety of different makes and styles of hearing aids. They are a Audigy Certified practice which only the top 3-5% of the hearing aid industry are in this group. They KNOW ear care!”
“I discovered Hill Country Hearing many years ago, and have been back many times for hearing aid service, exams, cleaning and batteries. The staff always treats me as a valued patient, and everyone is so pleasant to deal with. I would recommend your practic...” View Alle to anyone.”
“I discovered Hill Country Hearing many years ago, and have been back many times for hearing aid service, exams, cleaning and batteries. The staff always treats me as a valued patient, and everyone is so pleasant to deal with. I would recommend your practic...” View Alle to anyone.”
The staff at Hill Country Hearing have given my mom the greatest gift ever. The gift of hearing again! I can't thank them enough! They are a true blessing to our family! Thank you again ladies!
The staff at Hill Country Hearing have given my mom the greatest gift ever. The gift of hearing again! I can't thank them enough! They are a true blessing to our family! Thank you again ladies!

Yelp Reviews

 

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5 out of 5 stars
“I have been coming to Hill Country for 5 years now and will continue to use their services. Amanda, at the front desk, is a friendly, efficient and knowledgable treasure. There is an experienced audiologist on hand for the whole week now, Ms Beck, who show...” View Alled me something I didn't know about care of hearing device filters. The office has a nice and cozy atmosphere, and talking to the staff is very easy and natural, as if you are talking with family members. 5 stars, no kidding!”
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5 out of 5 stars
excellent service - and you get free trial
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5 out of 5 stars
“They did a great job!  I just moved into the area and needed my existing hearing aids serviced; they did a great job on that and, when I needed an exam and review they were very thorough.  I needed new hearing aids and they handled that efficiently as we...” View Allll.”
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5 out of 5 stars
It was easy to get an appointment. Everyone was pleasant and professional. The whole experience took about half an hour and the doctor was totally focused on me. If you need your hearing tested, this is the place to have it done!